At Tally Drink Count, LLC, we want you to be completely happy with your purchase! If for any reason you’re not satisfied with your order, we’re here to help make it right. Please read our return policy below to understand how we handle returns.
1. Our Promise to You
We strive to provide products and services that make you feel great about your purchase. If something doesn’t work out, you can count on us to make the return process as smooth and easy as possible!
2. Returns
We accept returns within 30 days of purchase for most items. To be eligible for a return, your item must be:
- In its original condition.
- Unused and undamaged.
- In the original packaging (if applicable).
3. How to Return an Item
Returning an item is simple! Just follow these steps:
- Contact Us: Reach out to our customer service team at tallydrinkcount@gmail.com or by using the contact form below. Be sure to include your order number and details about the item you wish to return.
- Return Authorization: Once we receive your request, we’ll send you a return authorization and instructions on how to send your item back.
- Ship It Back: Pack your item securely and send it back to us using the return shipping address provided.
4. Refunds
Once we receive your return and inspect the item, we’ll process your refund. You will receive your refund to the original payment method within 7-10 business days.
5. Exchanges
If you’d like to exchange your item for a different product, please contact us, and we’ll guide you through the exchange process.
6. Defective or Damaged Items
If your item is defective, damaged, or incorrect upon arrival, please let us know right away! We’ll cover return shipping and ensure you get a replacement or refund as soon as possible.
7. Questions?
If you have any questions or need help with your return, don’t hesitate to get in touch! Our customer support team is here for you and ready to assist with any concerns you may have.
Email: tallydrinkcount@gmail.com